Privacy Policy
Effective date: [30 Dec, 2025]
Last updated: [20 mar, 2026]
Moodlinker ("Moodlinker," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Moodlinker mobile app, website, and related services (collectively, the "Services").
By using Moodlinker, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Account Information
When you create an account, we may collect your name or display name, email address, password (stored only in hashed form, never in plain text), profile photo or avatar, and account preferences and settings.
B. User Content
When you use Moodlinker, we may collect content you create or upload, including moods, posts, replies, reactions, profile details, images, Aura Room messages, Aura Room voice participation metadata, and support messages you send to us.
C. Device and Technical Information
We may automatically collect limited technical information such as device type, operating system, app version, IP address, log data, crash diagnostics, and session or authentication data.
D. Communications Data
If you contact support or send requests through the Services, we may collect your email address, support message contents, and related account information needed to resolve your issue.
E. Notification and Preference Data
We may collect notification settings, profile visibility preferences, language preferences, and app settings or interaction preferences.
2. How We Use Your Information
We use your information to create and manage your account, authenticate users and keep accounts secure, provide mood sharing, profile, reaction, and messaging features, enable Aura Room participation including text, image, and voice features, let users personalize profiles and settings, provide customer support, improve app performance, reliability, and safety, detect abuse, fraud, unauthorized access, and policy violations, and comply with legal obligations.
3. How We Share Information
A. With Service Providers
We may use third-party providers to help operate the Services, such as cloud hosting providers, image storage and delivery providers, email delivery providers, voice or realtime communication providers, and analytics, diagnostics, or infrastructure services.
B. With Other Users
Depending on your settings and how you use Moodlinker, other users may see your display name, profile photo, public or linked-only profile content, your posts, replies, reactions, Aura Room participation, and content you choose to share.
C. Legal and Safety Reasons
We may disclose information if required to comply with law, legal process, or government request, enforce our Terms or policies, protect rights, property, safety, users, or the public, or investigate fraud, abuse, or security issues.
D. Business Transfers
If Moodlinker is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.
4. How We Store and Protect Information
We use reasonable technical and organizational safeguards to protect your information. These may include encrypted connections, password hashing, authentication tokens, access controls, and secure third-party infrastructure. However, no system is completely secure, and we cannot guarantee absolute security.
5. Passwords and Account Security
Passwords are not stored in plain text. We use industry-standard hashing methods to protect passwords. You are responsible for keeping your login credentials secure, not sharing your account, and notifying us if you believe your account has been accessed without permission.
6. Profile Visibility and User Controls
Moodlinker may allow you to control what other users can see, including profile visibility settings such as public and linked only. You may also be able to update your display name, profile photo, notification settings, and language or app preferences.
7. Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain account functionality, comply with legal obligations, resolve disputes, enforce agreements, and keep systems secure. If you delete your account, we may delete or anonymize certain personal data, except where retention is required for legal, security, fraud-prevention, backup, or legitimate operational reasons.
8. Account Deletion
You may request deletion of your account through the app or by contacting us at the email below. When your account is deleted, we will take reasonable steps to remove or anonymize your personal data, subject to legal, fraud-prevention, security, backup, and operational retention requirements.
9. Children's Privacy
Moodlinker is not intended for children under 18, or under the minimum age required in your country to use the Services without parental consent. We do not knowingly collect personal information from children who are not legally permitted to use the Services.
10. International Users
If you use Moodlinker from outside the country where our systems are operated, your information may be processed and stored in other countries where privacy laws may differ from your own.
11. Third-Party Services
Moodlinker may rely on third-party tools and providers for hosting, communications, uploads, and account support. Their handling of data is governed by their own privacy policies where applicable.
12. Your Rights
Depending on your location, you may have rights such as access to your personal information, correction of inaccurate information, deletion of your information, objection to certain processing, restriction of processing, or withdrawal of consent where applicable.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the app, website, or other reasonable means.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Moodlinker
Email: support@moodlinker.com
Website: https://moodlinker.com